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News, insight and tips from the social web.

The Hoop blog covers the evolving digital landscape, social media, mobile communications, content marketing and also includes 5 top finds and Fish on Friday. Feel free to make comments.

  • 5 top finds #18 »

    This week we've got a Sony Ericsson Xperia arc being blooming awesome, an interview with Mark Zuckerberg, lovely typography, webvolution and the #UKriots. Yes, it's time for 5 top finds again...

    1. Beautiful typography

    Type is everywhere. Every print publication, website, movie, advertisement and public message involves the creation or selection of a fitting typeface. Online, a rich and artistic typographical culture exists, where typefaces are created and graphic design seeps in to every image.

    We spotted this awesome mini-documentary from PBS arts the other day. Definitely worth a watch!

    2. How things have changed

    We're huge fans on infographics here at Hoop. We saw a pretty good one on the Kissmetrics blog covering the evolution of web design over the past two decades. Go take a look!

    3. Replacing the sun... With a smartphone

    If you've not noticed already, we keen champions of mobile devices here at Hoop. We were astonished when we heard about Sony Ericsson's latest challenge; seeing if their new Xperia arc handset's screen could make a flower bloom. You can see the outcome on YouTube - but we were definitely impressed!

    4. Mark Zuckerberg and his blooming Facebook

    Whilst we're on the topic of flowers blooming, and continuing with a rather ropey simile, we spotted this (fairly ancient but still interesting) interview this morning. Facebook's CEO sat down with The New Yorker to discuss pretty much everything. Read the full interview here.

    5. #UKriots

    This week has been a pretty messy and scary one for those of us living in London - or any of the other cities where riots have broken out.

    89 year old Aaron Biber has been a Tottenham resident for 41 years where he ran his barber shop. On Saturday night, his shop was destroyed and then looted during the riots. Without insurance, he was facing closure.

    But then social media and some internet savvy interns over at BBH stepped in and set up Keep Aaron Cutting. The site has acted as a crowd sourcing platform to help donate money to get Aaron's shop open again. And in just two days, they've raised over £25,000. A truly heartwarming story!

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    Categories: 5 top finds

    Tags: facebook, #keepaaroncutting, #Londonriots, Mobile, Typography

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  • Cracking the QR code »

    Are Quick Response codes the next big thing or are they a waste of time?

    QR codes are a type of 2D barcode that can be read by smartphones or dedicated scanners. They are the evolution of the regular barcode, as they are able to store more information and character types than barcodes and can be printed on a smaller area. Originally developed in Japan by a subsidiary of Toyota in 1994, QR codes have yet to really take hold outside of Asia.

    Until the rapid introduction of the smartphone into mainstream culture, the QR code remained relatively unknown. But as the number of people owning phones able to read QR codes increases (30% of British and 31% of American mobile phone owners now have a smartphone), more companies are starting to advertise using the matrix barcodes – a process known as mobile tagging.

    [Image from Mashable]

    In July of last year, clothing company Calvin Klein pulled the 'normal' advertising from two of its New York billboards and one in LA. What then appeared was a giant QR code directing to CK's promotional video for a new product (a video deemed too saucy to be shown on the billboards – hence the Get It Uncensored tagline).

    Calvin Klein aren't the only company using mobile tagging to stoke brand interest. Home plus, Samsung and Tesco's South Korean subsidiary, recently produced a campaign centred around a virtual supermarket utilising QR codes in Seoul – with the simple aim of expanding their online and offline market share.

    [Click here to watch the video]

    Home plus put up billboards in subway stations with their range of products, accompanied by QR codes. The displays were designed to look exactly like those in actual stores, from display layout to the merchandise. Customers were able to use their smart phones to scan QR codes, putting products in their online shopping carts.

    The innovative use of QR codes doesn't stop there; the city of Amsterdam are starting to use QR codes on a new signage system this summer and an American artist has even started producing QR code art. The Salvation Army is even putting QR codes on t-shirts!

    However, there are problems with the emerging trend of QR code use.

    Because there's no one universal standard for 2D barcodes (see 'Typical 2D Code'), a standard code reader has yet to be developed. This could be one of the reasons why smartphone manufacturers have yet to pre-install code readers on handsets – slowing the QR code's move to mainstream.

    Consumers also have to know what a QR code is (and there are multiple versions), before they know to download the right reader app, photograph the code and wait for the app to decode the QR (wonderfully illustrated in a tweet from Matt King below).

    So smartphones have to have the right app and consumers have to know what the technology is. But other companies are also wary of the 2D barcode novelty.

    Back in March, Google quietly removed the support for QR codes in its location-based Places product (although their recent purchase of customer loyalty application Punchd may signal a change of heart). And if you're using QR codes on advertising underground, consumers won't be able to access your data – a problem American airline JetBlue faced with their recent ad on the New York subway. And, let's face it, QR codes aren't very pretty.

    So, are QR codes worth your time and resources? Whilst they're championing the use of mobile (which we think is a fantastic idea), there is the issue of having to develop mobile-optimised content. And until there's an industry- or location-based standard 2D barcode, the QR code readers will have to be installed by mobile users, rather having the reader app pre-installed. Which relies on mobile users knowing what QR codes are.

    Until businesses invest in the technology, it will take time to be fully adopted by the mainstream. But businesses won't invest until QR codes are adopted by consumers.

    It's a chicken-and-egg conundrum that's still to be cracked.

    If you have any thoughts on QR codes, or anything else you've seen on the Hoop blog, let us know via email, Twitter or in the comments below.

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    Categories: Insight

    Tags: Mobile, QR code

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  • Is Facebook worth your attention? »

    The Mark Zuckerberg creation seems to be vying for a big space in the advertising and e-commerce markets. Is it something you should be looking into?

    When it comes to social media platforms, Facebook is arguably the biggest - pulling the most weight. The site has 500 million active users (at the last count) who spend 700 billion minutes a month logged on. It's therefore rather hard (and probably inadvisable) to ignore Facebook out of hand if you're looking to buy into social media advertising or looking for a new e-commerce platform.

    e-commerce.

    Earlier this year, popular online fashion webstore Asos announced they were to open a fully fledged store on the social networking site. The ambitious plan was to take the entire Asos catalogue and adding 1,300 products to the store every week.

    James Hart, Asos e-commerce director, told Marketing Week why such a plan made sense:

    "We have millions of visits and millions of pounds coming from Facebook to Asos. At the moment the Facebook shop doesn't have real targets as such but in theory fewer clicks and barriers to purchase should mean greater conversions. We'll have to see if it does lead to increased sales."

    Whilst reviews have been mixed, I think we'll see many more online shops taking the jump. I recently noticed Fat Gold, a small, independent clothing company from Malta, have a Facebook store on their company fan page - so it's not just the big guys who can do it.

    It's early days yet, but as Facebook's reach is so great it makes great business sense to combine social media and e-commerce. It's a fantastic traffic funnel so why not effectively cut out the middle man? Allow your customers to purchase direct from Facebook instead of directing them to your online store. Chances are they'll be on Facebook anyway.

    Advertising.

    More recently, Facebook have launched a new venture aimed at targeting potential advertisers.

    Facebook Studio is a place to learn, share your work, and find inspiration. We created Facebook Studio as a way to showcase how agencies and marketers can make an impact by marketing with Facebook. Here you'll find great creative ideas from around the world, as well as the resources you need to find answers and create your own campaigns.

    Facebook Studio both celebrates and rewards popular advertising campaigns. It provides tips on the marketing tools available on the social networking site and provides a library of current campaigns. The Facebook Studio 'Gallery' can be used to search for campaigns with the most likes, shares, comments, feedback or by region or agency.

    The new Facebook Studio seems to be a great tool with which to base any foray into a Facebook advertising campaign. It should also act as a deterrent to campaigns of lower quality; these don't serve the interests of either Facebook or advertisers. It remains to be seen if Facebook Studio does the job but it's a commendable start from the biggest social networking site in the world.

    If you'd like to develop a e-commerce platform or would like to start advertising on Facebook or would just like to have a chat about social media, why not try our Free Fridays offer?

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    Categories: Insight

    Tags: e-commerce, facebook, Social media

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